OWMA members are able to access the presentation from the MOECC on the recently announced one-year service guarantee for ECA approvals. (See presentation here).
Starting in January 2018, the MOECC is implementing a one-year service standard for higher risk ECA applications received in 2018 and beyond. The MOECC will be able to put the review process on hold to give clients more time to provide additional information, if needed. Clients will be notified of the date and reason the review was put on hold, and what they need to submit to resume the review. The date of the one-year service standard will be adjusted accordingly. Clients and the public will also be able to view and track the progress of ECA applications online.